FAQ
Come and join us! Sign up for our membership plan for just £20 a month. Earn reward coins by sending us baby clothes that no longer fit, and swap them for bigger sizes. Yes, it’s that simple!
Our store is updated daily, so there’s always plenty to choose from. Every item is carefully selected, washed with non-bio detergent suitable for delicate baby skin, ironed, and folded ready for another baby or child to wear.
Bear in mind, you can send us any baby/kids clothes, but we do appreciate it when they are washed and nicely folded.
Please avoid send us clothes with :
- holes
- large stains - we accept minor stains; if the items are otherwise of
excellent quality, we aim to give it a second home.
- no missing buttons or press studs
- broken zips
- items worn excessively or bobbling
Once your parcel is checked, we will contact you via email with the number of points earned. These points will be added to your account, and you are ready to spend them again for new items!
You can also earn extra coins by following our social media; like Facebook, Instagram, TikTok, X.
And with every order placed, you will also earn additional points.
Now, these fantastic offers are not to be missed!
We do not label clothes with their brand names. While they might be visible in the photos, we never include the brand name in the description. Why? Because babies and kids don't care about brands. All they care about is being fed, loved, dressed, and enjoying their childhood without being judged based on the clothes or brands they wear.
We offer a variety of items, including vests, onesies, leggings/pants, dresses, overalls, jumpers, t-shirts, seasonal outfits ( inc jackets or swimwear ), hats, bibs and more. Items are uploaded on our website daily, depending on the stock we have available.
Have we answered all your questions? If not, send us an email at hello@swapkiddies.com